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Transaction advisory

Digital Due Diligence

As digital Due Diligence pioneers, we provide comprehensive buy-side and sell-side assessments that uncover digital value drivers traditional due diligence misses. Our cutting-edge services deliver insights into digital capabilities, mitigate risks, and maximize deal value for both buyers and sellers.

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Digital due diligence

Digital insights that transform transaction outcomes

Having pioneered Digital Due Diligence since 2011, we have developed a methodology that serves both buy-side investors seeking hidden digital value drivers and sell-side clients showcasing digital competitive advantages. 

We assess everything from technical infrastructure to digital marketing effectiveness and e-commerce capabilities across 300+ deals and >€20B in deal value. For buyers, we reveal digital risks and untapped opportunities that impact valuations. For vendors, we identify and articulate digital strengths that attract premium valuations. 

Our specialized approach delivers clear investment implications whether you're evaluating a SaaS platform, preparing an e-commerce business for exit, or assessing traditional companies with digital transformation potential.

Current challenges

Why Digital Due Diligence is critical in today's market

01

Digital transformation

Digital companies have reshaped markets across industries. Driven by high-speed internet and widespread device availability, this shift accelerated during the pandemic, pushing e-commerce years ahead of projections and making digital assessment critical for investments.

02

Online channel impact

Online channels have become essential for customer acquisition and revenue generation for B2C and B2B companies. Brand reputation develops primarily online, enabling community-driven business models. Companies without digital presence risk losing market share.

03

Digital implementation gaps

Many businesses struggle with effective digitalization. When IT infrastructure becomes core to products and advanced technologies triple productivity, specialized evaluation criteria are essential to assess business value, scalability, and improvement potential.

04

Data-driven advantage

Digital businesses generate vast amounts of actionable data, enabling swift market responses. This real-time information supports detailed KPI tracking and predictive analysis, creating competitive advantages traditional companies can't match without digital infrastructure.

Our deliverables

Comprehensive digital assessment for optimal outcomes, buy-side and sell-side

01

Search performance and LLM visibility

We analyze search rankings, keyword market share, and LLM visibility across target markets. For buyers, this reveals digital discoverability potential. For sellers, we showcase search dominance and AI-ready visibility supporting premium valuations.

02

Digital marketing and ROI efficiency

We evaluate digital advertising strategy, channel performance, and customer acquisition costs. Buyers gain insights into marketing effectiveness and optimization opportunities, while sellers demonstrate efficient digital marketing driving sustainable growth.

03

Online reputation and customer sentiment

We conduct comprehensive reviews of online reputation through customer reviews and sentiment analysis. Our assessment reveals customer perception, satisfaction trends, and potential reputation risks impacting valuation.

04

Social media and brand engagement

We analyze social media presence, engagement rates, and brand mentions across key platforms. Our evaluation identifies community strength, influencer relationships, and brand equity drivers that create sustainable competitive advantages.

05

E-commerce and digital sales performance

We assess digital sales channels, conversion rates, and customer journey effectiveness. For buyers, this reveals revenue optimization potential. For sellers, we highlight strong e-commerce performance and scalable digital sales models.

06

Digital capability and team assessment

We analyze digital knowledge and competencies of management and staff to determine transformation readiness. Our evaluation identifies organizational strengths and skill gaps, providing clear roadmaps for capability development.

Our impact

Our Digital Due Diligence service in numbers

300+ M&A Deals
€20B+ total deal value
3,000+ value creation projects
200+ PEs served
Methodology

How we uncover hidden digital value drivers

01

Digital market position assessment

Our methodology evaluates digital market dynamics including online market size, growth rates, competitive positioning, and LLM visibility to determine the target's digital market share and future growth potential for strategic investment decisions.

02

Digital presence and performance evaluation

We systematically assess digital visibility through SEO performance, search market share, social media engagement, and brand strength measurement to determine current marketing effectiveness and identify optimization opportunities.

03

Customer acquisition and journey analysis

Our framework analyzes digital marketing efficiency across all channels, conversion funnel performance, and customer journey optimization to systematically identify revenue growth opportunities and diagnose potential conversion blockers.

04

Technical foundation and scalability review

We comprehensively evaluate the technology stack including digital infrastructure scalability, technical debt assessment, and organizational digital capabilities to determine readiness for future growth and transformation.

OMMAX's comprehensive work on assessing the digital maturity of the business was highly valuable in identifying value creation potential and forming an informed investment decision. We appreciate the professional collaboration with the OMMAX team along the process.

Łukasz Cyran
Managing Director, Innova Capital

Why OMMAX

Your go-to Digital Due Diligence partner

01

Industry expertise

Our deep vertical knowledge across consumer & retail, business services, software, healthcare, pharmaceuticals, education, and travel enables sector-specific insights that generalist advisors miss, ensuring accurate market assessments for buyers and compelling positioning strategies for sellers.

02

Buy-side and sell-side excellence

We serve both buyers seeking comprehensive target assessment and sellers preparing compelling equity stories. Our dual perspective ensures thorough due diligence for informed investment decisions and optimal exit positioning for maximum valuations.

03

360° value creation

We deliver comprehensive roadmaps aligning commercial, digital, technical, and data opportunities, ensuring no value creation potential is overlooked for post-acquisition growth and exit readiness positioning that attracts premium buyers.

04

Digital implementation and execution

Our 300+ digital experts enable immediate post-acquisition implementation while also supporting exit readiness initiatives. We eliminate knowledge transfer delays and accelerate both value creation and exit preparation timelines.

05

Streamlined efficiency

Our single-point-of-contact approach and bundle pricing model reduces costs by consolidating services under one provider. You eliminate redundant expenses while receiving comprehensive analysis from an integrated team that accelerates transaction timelines.

Get in touch

Want to learn more? Speak with our Digital Due Diligence experts

Christian Brugger

Partner Data & AI

Dr. Mihail Minev

Partner Technology Advisory & Strategy

Max Kneissl

Partner Transaction Advisory & Strategy

Frequently asked questions

Everything you need to know about Digital Due Diligence

Digital Due Diligence is a comprehensive analysis of a company's digital assets, strategies, and performance that's crucial for investment decisions in today's digitally transformed landscape. For buy-side, it identifies digital risks, untapped opportunities, and post-acquisition value creation potential. For sell-side, it showcases digital competitive advantages, quantifies digital value drivers, and creates compelling digital equity stories that attract premium valuations.

Digital Due Diligence provides investors with a clear picture of a company's digital footprint, which significantly impacts company value. It helps identify potential risks and opportunities in digital operations, customer acquisition, and revenue generation that traditional due diligence often lacks. For buyers, Digital Due Diligence provides clear insights into digital footprint, competitive positioning, and growth potential while identifying risks in digital operations and customer acquisition that traditional due diligence misses. For sellers, it highlights digital strengths, demonstrates market leadership, and articulates digital transformation potential that significantly impacts company valuations and buyer interest.

Our comprehensive methodology analyzes digital presence, SEO performance, LLM visibility, social media engagement, digital marketing efficiency, and technological capabilities. For buyers, we identify optimization opportunities and integration requirements. For sellers, we showcase digital market leadership, efficient customer acquisition, and technological advantages using advanced tools and industry benchmarking.

Key components include digital marketing strategy analysis, digital asset evaluation, customer engagement assessment, performance metrics review, digital culture examination, competitive digital positioning, and technology infrastructure assessment. We provide both risk identification for buyers and value driver highlighting for sellers across all digital dimensions.

For buy-side, Digital Due Diligence should start early in the evaluation process to inform valuation models and identify post-acquisition digital opportunities. For sell-side, it should begin 6-9 months before market approach, allowing time to enhance digital capabilities, address potential weaknesses, and develop compelling digital equity stories that maximize valuation outcomes.

Digital Due Diligence typically takes 3-5 weeks depending on digital complexity and assessment scope. Our structured methodology covers digital market positioning, technology evaluation, and competitive analysis efficiently. For sell-side engagements, additional time may be needed for digital enhancement recommendations and equity story development to ensure optimal market positioning.